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What Makes a Great Coach?

I’ve been coaching in one capacity or another since 1982 and recently have been thinking about what are the ingredients that go into making a great coach.  I came to the conclusion that many things do. What Makes a Great Coach

My first experience with coaching began in sports when I was just 20 years old with a small swimming club in Ottawa. It was comprised of about 60 swimmers between the ages of 6 to 18 ranging in skill level between novice and highly competitive level swimmers. Initially I was too young to have full coaching responsibility so I was assigned a mentor. Eventually I gained the confidence of the parents and was given the title of Head Coach. Before I moved on from that role as Head Coach for the swim club, our club almost won divisional provincial championships, missing the title by just a handful of points!

I took a 10 year break from coaching sports until 2007, when I decided to try my hand at it again as a coach for an adult slow-pitch softball team. My softball team that year won both their division and year end league playoffs. I have continued to coach other teams within the same league since. In 2010, my coaching career took a very different turn when I began coaching people interested in starting their own businesses. I had operated a number of businesses myself up to that point and it seemed like a natural next step considering my background in coaching. In 2013, I broadened the scope of my coaching to include anyone in the midst of any career transition.  In 2016, I began instructing people on how to help others experiencing a mental health problem and/or crisis. My coaching skills have come in handy for this role too like when I instruct participants on how to coach others through a panic attack.

It’s remained important to me to formalize my learning and credentials as a coach throughout my career. I am a certified sports coach with the Coaching Association of Canada; as a career coach, I’m certified with the BCCDA; and to support coaching on mental health matters, I’m a certified Mental Health First Aid Canada Instructor.

Here are some of the ingredients I think that great coaches have in common.

  • Great coaches understand that each person is unique and different in ability, attitude, personality, responsibility, sensitivity and how they handle criticism and adversity. They take the time to get to know each person’s individual differences and styles. They are skilled at assessing others and have a keen eye for identifying natural talents/strengths and potential weaknesses using a variety of tools like standardized rating scales and questionnaires. Once the coach has completed an initial assessment, they have a reference point to create a collaborative and realistic plan with the person they are coaching.
  • Great coaches tailor how they treat the other person. They know that while one person may respond well to one approach, the same approach may be ineffective for another. Some coaches are fans of “tough love” while others are more lenient, but what all great coaches have in common is respect for the individual(s) he/she is coaching. Disrespect and bitterness have no place in an effective coaching relationship, and only creates further conflict.
  • Great coaches can inspire others to believe in themselves. They inspire others to do more than they think they can by reinforcing anytime a step in the right direction has been accomplished. The coach accomplishes this by expressing encouragement and optimism and building self-esteem up rather than undermining it. Great coaches do not use embarrassment & humiliation as teaching tools. They understand that focusing on a failure or short-coming is an aggressive assault on that individual that doesn’t build mental toughness or enhance performance but can tear down the person and severely undermine his/her self-esteem and create future performance problems.
  • Great coaches are great life teachers. They don’t just teach the skills, technique and strategy within the narrow confines of the specific application. Instead they look for opportunities where more important life lessons can be taught such as mastering resiliency, learning and rebounding from failures and setbacks, trusting teammates/colleagues, being prepared to sacrifice individual needs for the benefit of the group, emotionally dealing with winning and losing, good sportsmanship, fair play, honesty, integrity, etc.
  • Great coaches are mentally healthy. They regularly practice self-care for themselves. They do not feel diminished when who they are coaching fails nor do they feel that much better about themselves when they succeed. Their own self-esteem is not determined mainly by the success of others. They understand that coaching is first and foremost about empowering others and therefore they do not let success and/or failure solely define themselves as a person. Coaches who get into trouble with their mental health do so because they are drained, emotionally vulnerable, and feel threatened by a loss or failure.
  • Great coaches are great communicators understanding that great communication involves back and forth dialogue. Effective communication involves carefully listening to what the other person is saying. To do that the coach must first be quiet inside his/her own head so that he/she can fully listen. Unless you carefully listen when the other person is talking, you won’t have a clue as to what is really being said or how best to help.
  • Great coaches are continuously looking for a better approach to reach whoever they are coaching. When the person being coached struggles to learn something, great coaches approach it as a “teaching opportunity” and are flexible in their approach by changing how they are presenting the material to that person. If one approach doesn’t work, then they try another until they figure out the best way to reach that particular person.
  • Great coaches “walk the talk”. They know that what you say and how you act needs to be in alignment. They model the behaviors and attitudes that they want their clients to adopt. In my case, I make self-care a daily priority, operate my own business, and regularly network, and update my own resume and LinkedIn profile to be ready for the next great opportunity.
  • Great coaches are ready to start on time. They prepare for each session in advance by drafting a preliminary timetable, select appropriate drills/activities as training tools, make expectations clear at the beginning of the coaching session and allow enough time to adequately discuss issues and concerns. For the session to proceed smoothly, both the coach and the client must have a sense that the meeting has a distinct purpose and they must agree on what that purpose is. Without structure, a coaching session can turn into a casual meeting or conversation with no real substance or direction.
  • A great coach follows up on coaching sessions in a timely manner. Before the conclusion of each coaching session, it’s a good idea to go ahead and schedule the next one, and to stick to that commitment when the time comes around.
  • A great coach asks for a commitment to goals that have been agreed upon. Accountability is essential. To foster success, the coach provides the resources, training and necessary support. Support and assistance is essential because coaching doesn’t just end when the session ends. When the results do not turn out as expected, a great coach proactively helps to define alternative actions. Perhaps there was a misunderstanding previously, or it could be that the original goal was a mismatch for the person. A great coach is prepared to initiate a backup plan(s).

Since my first experience as a swimming coach, I estimate I have now coached more than 500 athletes and clients towards achieving some kind of athletic/career/life goal. Coaching has provided me with many opportunities to work with and learn from very diverse people and groups. It’s a key skill to develop for anyone interested in working in a leadership role. Through coaching I have been able to give back to the organizations that have supported me in the past. Above all else, great coaches are people oriented. They love working with others and helping them to become the best they can be. I look forward to coaching another 500 in whatever capacity I can be helpful.

Mindfulness Matters

There are many self-help options that a person can use to manage a mental health problem. I’m not suggesting to not seek professional medical and/or psychological help but just pointing out how complimentary self-help strategies can also prove to be successful while at the same time allowing the person to develop a sense of self-empowerment as they take charge of their own well-being. Mindfulness is one of them.

Mindfulness looks at everything with a sense of wonder like through the eyes of a child, and every moment is approached as if it were the first and the only moment of one’s lifetime.

Here are some guidelines I set for myself when I practice mindfulness:

  • Don’t expect anything. Just observe what happens.
  • Don’t strain or force anything.
  • Take my time. Don’t rush. It’s all about patience.
  • Don’t hold on to anything or reject anything. Let what comes come and then let it go.
  • Accept everything including the feelings I wish I didn’t have and any experiences I’m uncomfortable with.
  • Don’t shame myself for having flaws and failings. That’s just part of being human.
  • Be loving with myself. I may not be perfect, but I’m all I’ve got to work with.
  • Embrace my Inquiring Green (one of four Personality Dimensions temperament styles) by taking an inquiring approach to everything.
  • View my problems as challenges and negatives as opportunities to learn and to grow.

There are countless options to practice mindfulness, different styles and many books to guide a beginner. Two books I would recommend for any beginner are Mindfulness in Plain English by Bhante Gunaratana and Wherever You Go There You Are by Jon Kabat-Zinn.

Mindfulness in Plain English

Wherever You Go There You Are

 

I have been practicing mindfulness faithfully now for more than 5 years and I credit it for helping to stabilize my anxiety, avoid burnout and manage physical challenges. Mindfulness has changed the quality of my life for the better.

Is it easy to learn? There is no learning, it’s just being. That’s not easy for me but with consistent practice, I’m noticing a lot of benefits as well.

Mindfulness is bare attention and follows a fluid process. It is noticing things exactly as they are, without judgement. When you notice your own lack of mindfulness, that noticing itself is a result of mindfulness.

The tiniest, most ordinary perception can be a stimulus to practice mindfulness: a glimpse of the moon, the cry of bird, the sound of the wind in the trees.

Three ways that I choose to practice mindfulness are:

  • simply noticing everyday occurrences as they unfold before me and as I experience them
  • paying close attention to my breath
  • loving friendliness

I take the opportunity to practice mindfulness when I choose to perform an everyday simple activity at very low speed – making an effort to pay full attention to every aspect of the act.

The next time you are sitting at a table drinking a glass of water try completely experiencing the act. View your posture as you are sitting. Really feel the glass within your grasp. Smell the subtle aroma of the water. Notice the intention to raise your arm within your mind, feel your arm as it rises, and feel the glass against your lips and the liquid pouring into your mouth. Taste the water, notice the temperature of the liquid, and then watch the rising of the intention to lower your arm. The entire process is extraordinary if you attend to it fully, paying detached attention to every sensation.

Breathing is a universal process. This is one of the reasons that breathing is usually chosen as a focus of meditation.

The first step in using breath as an object of meditation is to find it. Something that works for me is to try and notice the point where the air passes in and out of the nostrils. To find your point, take a quick deep breath and notice the point just inside the nose or on the upper lip where you experience the first sensation of the air changing direction from inhalation to exhalation. Always strive for the natural and spontaneous movement of the breath. Don’t regulate it or emphasize it in any way. Just let your breath move naturally as it wants to at its own rhythm.

Loving friendliness is part of a formal meditation practice that requires active mental participation in order to be effective. In other words you are consciously choosing to extend loving friendliness to yourself, everyone and everything else.  “I” can be substituted with “my friends”, “my relatives”, “all unfriendly persons”, “all living beings”…anyone or anything. It’s totally up to you.

Below is an example of a loving friendliness passage I express daily.

May my mind be filled with the thoughts of loving friendliness, compassion, appreciative joy and calmness.

May I be healthy.

May I be generous and gentle.

May I be happy and peaceful.

May my actions be kind and my words pleasing to others.

May my actions and words inspire friendly behavior and help me be free from fear, tension, anxiety, worry and restlessness.

The practice of loving friendliness can be done early morning after waking, before bedtime or anytime in between. I have read that it can help you sleep better and prevent nightmares. I prefer to practice it each morning before I go out into the world. Daily practice of loving friendliness has allowed me to experience many benefits. My mind is clearer, calmer and more appreciative of what the day ahead will unfold for me. I believe it has trained me to be friendlier and more open toward others, friend or not.

I love this story adapted from Bhante Gunaratana’s Mindfulness in Plain English. It really sums up for me the power of mindfulness and specifically the practice of loving kindness when used as a core guideline for our interactions with all living things.

When I first moved to where I live now there was a man down the road who appeared to be very unfriendly. I take a long walk most days, and, whenever I saw this man, I would wave to him. He would just frown at me and look away. Even so, I would always wave and think kindly of him, sending him loving friendliness. I was not fazed by his attitude. I never gave up on him. Whenever I saw him I waved. After about a year, his behavior changed. He stopped frowning. I felt wonderful. The practice of loving friendliness was beginning to bear fruit.

After another year, something miraculous happened as I was walking. He drove past me and lifted one finger off the steering wheel. Again, I thought, “Oh, this is wonderful! Loving friendliness is working.” And yet another year passed as, day after day I would wave to him and wish him well. The third year, he lifted two fingers in my direction. Then the next year, he lifted all four fingers off the wheel. More time passed, I was walking down the road as he turned into his driveway. He took his hand completely of the steering wheel, stuck it out the window, and waved back at me.

One day, not long after that, I saw this man parked on the side of one of our neighborhood’s roads. He was sitting in the driver’s seat listening to the radio. I went to him and we started talking. First we chatted just about the weather and then, little by little, his story unfolded. It turns out that, several years ago, he had been in a terrible accident and multiple bones in his body had been broken. When I first started seeing him on the road, he was only beginning to recover. It was not because he was a mean person that he did not wave back to me; he did not wave back because he could not move all his fingers. Had I given up on him, I would never have known how good this person is. Now we are friends. 

 Bhante Gunaratana

Where Do You Fall?

What’s the difference between Introversion and Extroversion? Is it possible to change from one to the other? These are two questions that regularly come up in my Personality Dimensions workshops.

Ambiverts

Extroversion and Introversion are two terms first coined by Carl Jung and are part of the foundation for personality theories. In my Personality Dimensions workshop, participants use a self-discovery tool to help them identify their preferred (dominant) Temperament Style, Temperament Blend (we are all plaid) and where they fall on the Introversion – Extroversion Spectrum. Identifying where you fall on the spectrum is an important aspect of the assessment because it can really affect how a person will project their Temperament Style and Temperament Blend. Three key differences between Extroverts and Introverts include where their focus is; how they choose to re energize; and their style of communication. There are others but these three are key.

Where is your focus?

An Extrovert’s focus is on the outside world. Their focus is upon other people, events, and situations happening outside of themselves. On the other hand, an Introvert’s focus originates from within, on their own feelings and thoughts about something.

How do you re-energize?

After a busy day of work, an Extrovert will more likely choose to re-energize by doing something that involves being around others. So on Friday night after a busy week, they’re more likely to be heading out to a busy restaurant that’s buzzing with energy and full of opportunities for social interaction. Contrast that with an Introvert who is more likely to choose some kind of solitary activity that provides them with peace and quiet to recharge their batteries. So on that same Friday night, they’re more likely to choose soaking in a warm bath followed by watching their favorite show on Netflix.

How do you communicate?

A third way the two differ is in communication styles. An Extrovert is quick to jump into a conversation and offer their opinion. They love the attention of being heard and are more likely to open up quickly to just about anyone. So at a staff meeting, they will be the first ones to speak up. Whereas an Introvert will take their time before speaking up. It’s not because they are shy or disinterested but because they need to process information and think about how they feel about something before sharing their opinion. So at the same staff meeting, they are more likely to appear reflective.

Each can be easily misunderstood and each can choose to make subtle differences in how they communicate to accommodate the other. So for example, at the office meeting the Extrovert can pause for a second and reflect giving the Introverts a chance to catch up. They could take the bold step and ask the Introverts in the room, “What do you think?” And for Introverts, on Friday night after that busy day of work, they could compromise by agreeing to venture out with their Extrovert companion to that busy restaurant but request a quiet table and take the lead initiating deep conversation over dinner.

In my experience as a Personality Dimensions Facilitator, very few people (if truly any) are at absolute ends of the spectrum. Most people fall somewhere in between with Extroverts becoming more reserved as they move closer to the middle and Introverts becoming more outgoing as they move closer to the middle. Ambiversion is where the two meet. Ambiverts are truly adaptable. They most likely have a preference for either Extroversion or Introversion but overtime they have adapted and come to the realization that there are many rewards to embracing the other side. Here’s a quick Ambiversion Assessment.

Here’s where my own story comes in. My preference is for Introversion and when I first completed an Introversion – Extroversion assessment many years ago, I assessed as a Reserved Introvert. My focus is definitely first on my own feelings and thoughts about something. I choose to re-energize usually by spending quiet time alone like taking a walk in the forest or along the beach and listening to the sounds of the forest or tide rolling in. And at the office meeting, I usually reflect first before responding so I don’t say something I’m embarrassed about later. All that said, I’ve made some big decisions over the last few years to adapt my ways so I can benefit from all the opportunities out there. I’ve come to realize that focusing all my attention within myself can get me into trouble by over analyzing things and falling into a trap of distorted thinking. I’m working on being more open minded, non-judgmental and shifting my focus to noticing what’s going on around me too instead of just within me and enjoying the increased awareness of others that goes along with that. I’m choosing to balance my solitary activities with more social activities like hanging out with the members of my softball team more regularly after a game and calling up a close friend to join me on that walk or bike ride instead of just going alone. And I’m trying to be more comfortable with speaking up earlier at meetings to share my ideas and opinions instead of waiting to be prompted.

Anyone can change. It starts with a conscious decision to know what changes you want to make, why you want to make them, how you’re going to go about making the changes, readiness to initiate change and then perseverance, patience and commitment to stick with it. You can do it.

I think Susan Cain sums it up for me best at the end of her TED talk: The Power of Introverts when she encourages us all to embrace speaking up but maybe we try for softly instead of loudly or not all.

The Napkin Test

I checked out Author Daniel Pink’s recent PINKCAST , where Daniel Pink asks Life Coach Richard Leider for some quick tips on how to answer one of the toughest questions out there.

What should I do with the rest of my life?

I’ve asked this question of myself many times in the past and I think everyone probably has at one time or another.

During the brief interview, Leider explains a simple equation that is the basis for The Napkin Test.

G (Gifts) + P (Passion) + V (Values) = C (Calling)

The Napkin Test (2)Gifts are your natural and most enjoyed talents. I really appreciated that Leider emphasized you don’t necessarily need to have formal education and/or training culminating in a degree, diploma, or certificate to validate your Gifts status at something. Your talents can be innate or honed through your life experiences as well.

Passions are what you’re really interested in and that’s what makes it so easy for you to lose yourself in when you’re immersed in them.

The Values that make up this equation also take into account where you want to do what you love to do and who you want to do it for or with.

Add these three components together and they point to your Calling. A Calling isn’t necessarily the same as your ideal job/career.  A Calling is more about how you can combine those gifts, passions and values to discover a specific purpose for yourself. By following a Calling, you can bring meaning to your life which in turn can lead to increased liveliness, happiness, fulfillment and health for yourself.

My curiosity got the better of me so I decided to give The Napkin Test equation a try  to see how it works and if it really worked. Here’s what I came up with.

What are some of my Gifts?

  • Instructing, coaching, facilitating, teaching
  • Motivating and inspiring others
  • Listening to others so that they feel heard
  • Creativity

What am I Passionate about?

  • Following a healthy, work-life balanced approach to life
  • Training and helping others to be kinder to themselves so they are better equipped to help themselves, others and to reach their true potential
  • Learning
  • Exploring new ways to exercise creativity

What do I Value?

  • Self-respect, personal well-being, freedom, independence, creativity, compassion, diversity and inclusiveness
  • Partnering with individuals and organizations whose focus it is too to help themselves and others part of a community to improve their situation and reach their potential
  • Being able to make a direct impact

My Calling is not just one thing. I have come to realize I have at least several.

  • First, to lead a simple life that begins with acknowledging that I have much to be grateful for, the present is what matters most and I’m only human therefore it’s wise to embrace imperfection.
  • Second, to practice self-care, self-compassion and the freedom to make mistakes on a regular and ongoing basis. It’s just simple logic because in order for me to do the things I love most and am good at, I have to be operating from a place of balance…mentally, physically, socially, spiritually and unrestrained by shame.
  • Through conscious awareness and pursuit of the above, I have the energy and personal resources to pursue my other Callings like helping others discover their own full potential too and creating beautiful art.

My conclusion? The Napkin Test really is a useful self-awareness and self-discovery exercise to get you engaged and thinking about what kind of things really motivate you to get out of bed in the morning and one step closer to feeling like you’re living a life with purpose.

Self-Esteem through Self-Care

Daily Self-Care

Self-Esteem is an important part of a person’s well-being. It comes from within ourselves and helps to determine what we project of ourselves outward for others to see and hear. Having positive self-esteem implies you accept, respect, trust and believe in yourself.

When you accept yourself as you are, you can live comfortably with both your personal strengths and weakness without self-criticism.

When you respect yourself, you are acknowledging your value as a unique human being.

Trusting yourself comes from consistency and coherence in your feelings and behaviours despite changes and challenges before you.

Believing in yourself means believing that you deserve to have good things in your life and that you can achieve your personal needs and goals.

Where would you place yourself on the following scale? (0 being very low self-esteem and 10 being very high self-esteem)

0 - 10 Self-Estem Scale

Growing in self-esteem means developing confidence and strength from within. Self-esteem is built gradually over time in your life through a willingness to work on a number of areas in it like taking care of yourself.

 

Without developing a basic willingness to care for, love and nurture yourself, it’s difficult to achieve a deep or lasting sense of self-worth. Two important ways to take better care of yourself include

  • Acknowledging and meeting your own basic needs.
  • Making time for small acts of self-nurturing on a regular basis.

How many of your basic needs are you actually getting fulfilled at this time?

I’m talking about basic needs like:

  • Physical safety and security
  • Financial security
  • Friendship
  • Being listened to
  • Respect
  • Expressing and sharing your feelings
  • Sense of belonging
  • Physically touching and being touched
  • A sense of accomplishment and progress towards your goals
  • Feeling competent or masterful in some area
  • Fun and play
  • Creativity
  • Spiritual awareness
  • Unconditional love

In what areas do you come up short?

To help me ensure my basic needs are met on a daily basis I came up with the idea of creating a Self-Care Menu for myself.

How does it work?

Well just as a menu in a restaurant separates items by grouping them (appetizers, main courses, desserts), I grouped possible self-care activities for myself by morning, throughout the day and evening periods. The goal was to complete at least one self-care activity from each of the categories on a daily basis providing opportunity for me to be present and enjoy being in the moment.

I posted my Self-Care Menu in a visible place  in the kitchen beside my fridge so I could look at it throughout the day and be reminded that self-care was a priority. After 30 days, I found myself completing not just one but often two or three activities under each category with ease. As a result, I felt calmer, healthier physically, mentally and spiritually and have experienced improved self-esteem.

So what type of things can you include for self-care items? That’s the beauty of it…anything that nurtures, re-energizes, and re-balances you. It can be anything physical, psychological, intellectual, spiritual, social or emotional. To get you inspired, here’s some of the things that were listed on my Self-Care Menu.

  • Take a warm bath
  • Go for a walk on a scenic path in a park
  • Stop and admire the ocean
  • Wake up early and give myself time to do some mediation and/or yoga before work
  • Sleep in at least once a week without an alarm to wake me
  • Watch the sunset
  • Relax with a good book and/or soothing music
  • Watch a funny Netflix show
  • Play my favorite music and dance to it by myself or with someone else
  • Go to bed early
  • Go out on a date
  • Get inspired by connecting with my garden
  • Take the time to gaze up at the stars
  • Take a “mental health” day off
  • Fix a special dinner just for myself and eat by candlelight
  • Go for a walk in the neighbourhood
  • Call a good friend and have a good intimate conversation
  • Spend quality time with my family
  • Go for a swim at the community pool
  • Create a piece of art
  • Develop a goal and then visualize achieving it
  • Read an inspirational book
  • Write and send a letter to an old friend
  • Bake something healthy and special for myself like some “Cliff” cookies
  • Explore new music on iTunes and purchase a song that grabs me
  • Write in my daily journal about what I have accomplished

Not it’s your turn to start ensuring you are giving yourself adequate time for self-care. What steps can you take over the next 30 days to better satisfy your needs that are going unmet? What can you do for yourself to start building stronger self-esteem?

STRESS

stress“Stress” can be defined as a physical, mental or emotional response to events that cause bodily or mental tension. It comes from a situation or a thought that makes you feel frustrated, nervous, anxious or angry. Stress can be a good thing and it can also be harmful.

Ideally, you want to limit your exposure to harmful stress and when it is present, learn to manage in a healthy way.

Common sources of stress include:

  • Having too much to do and no time to keep up
  • Having no time for yourself
  • Having few/no opportunities for personal development
  • Feeling like you have little control over your decisions
  • Personal concerns – family, financial, health, etc.
  • Environmental issues – noise, lack of space, disorganization

Common symptoms of stress include:

  • Cognitive (memory problems, inability to concentrate, continuous worry, racing thoughts)
  • Emotional (feeling down, overwhelmed, irritable, inability to relax)
  • Physical (excessive perspiration, chest pains/elevated heart rate, frequent colds/illness, nausea, dizziness or headaches)
  • Behavioral (increase /decrease in appetite, nervous habits, difficulty/irregular sleeping, excessive use of alcohol, cigarettes or drugs)

I’ve recently finished reading In the Realm of Hungry Ghosts (Close Encounters with Addiction) by Dr. Gabor Maté.

In the book, Dr. Maté states that a major factor in addiction that medical and social policies must take into account is stress. His argument is that if we want to support the addictive person’s potential for healthy transformation, we must stop imposing debilitating stress on their already burdened existence.

Dr. Maté identifies the following examples of stress that are triggers for the development of addictive behaviours and the most predictable trigger for relapse.

  • conflict, loss of control and uncertainty in important areas of life, whether personal or professional, economic or psychological
  • emotional isolation or the sense that we are dominated by others changes our brains in ways that increase the need for external sources of dopamine, increasing the risk of addiction

A key determining factor for triggering the stress response is the way a person perceives a situation. We ourselves give events their meaning, depending on our personal histories, temperament, physical condition and state of mind at the moment we experience them. Therefore the degree to which we’re stressed may depend less on external circumstances than on how well we are able to take care of ourselves physically and emotionally.

How can we help ourselves and others to manage stress?

We can begin by becoming more self-aware of what our individual stressors are and how they take form within us. In other words where in our body are we feeling them? Asking ourselves:

  • What are my sources of stress?
  • How do I know when I am experiencing stress?
  • What are my stress reactions?

Remember, our thoughts impact our behavior and emotions. Stress comes from our perception of the situation. Technically, a situation is not stressful, it’s our perceptions that MAKE IT stressful. Sometimes our perceptions are right, but sometimes we are wrong! When we are wrong, these are unhelpful patterns of thinking.

Unhelpful patterns of thinking include:

  • All or nothing thinking
  • Over-generalization
  • Should statements
  • Personalization
  • Catastrophizing
  • Emotional reasoning
  • Jumping to conclusions
  • Filtering out the positive

The role of control in stress reduction includes focusing on what is in your control like:

  • Your ability to prioritize work & personal obligations
  • Your reactions to events and people
  • Your thoughts

Through focusing on areas under our control we can feel empowered and relief from stress.

What we don’t want to focus upon are areas outside of our control like:

  • How people respond to you
  • Other people’s feelings

Focusing on these areas outside of our control can leave us feeling hopeless, anxious and feeling STRESSED.

Here are some everyday Self-Care strategies to reduce stress:

  • eat a well- balanced diet (have healthy snacks)
  • drink water and fluids low in sugar, calories, and caffeine
  • sleep well
  • exercise regularly (find a physical activity that you find enjoyable and stick to doing it)
  • avoid substance misuse
  • allow for “rejuvenation, re-nurturing or downtime” each day for yourself to decompress
  • talk with friends, colleagues and family but be mindful of avoiding gossip and hurtful conversations
  • write in a journal
  • consistently reward yourself for a job well done
  • create positive self-statements by introducing repetitive positive and motivating statements into your day and in reaction to your thoughts
  • practice relaxation techniques like calming visualization, progressive muscle relaxation, slow and deep breathing, listening to soothing music and meditation

keep-calm-and-don-t-stress

Working in the 21st Century

work-in-the-21st-centuryAs I welcome in the beginning of another new year, I reflect upon what has just passed, what’s occurring in the present and what’s to come. I think it’s an important career management strategy for us all.

As a Career Management Professional providing services to clients in the 21st century, I never cease to be amazed at the pace of change taking place in how people work and the type of work that’s being done. Below are some of those notable changes.

“Job Churn”

Federal Finance Minister Bill Morneau commented that Canadians should get used to what he called “job churn” — short-term employment that may include a number of career changes. The idea of working for the same organization over a single career seems to be a dream of the past.

Working from home

The trend is for workers to work from home in an ever-increasing amount. There are both advantages and disadvantages to this arrangement. For the employee it offers flexibility like being able to avoid lengthy commutes into work, being able to access emails from the comfort of one’s home or starting and finishing a workday earlier. Disadvantages include less face-to-face interactions with other staff working at the office that could lead to reduced levels of engagement for team members working from home over the long run.

Companies could help overcome this problem by implementing regular catch-up meetings, Skype, video conferencing or negotiating a schedule where workers work from home only part of every week and come into the office the other days.

The age of the mobile device

The 21st century has certainly started off as the age of the smart mobile device. Workers who spend time outside of work connected to email or working remotely on their “off time” are at risk of experiencing heavier amounts of stress than workers who don’t. Employers more and more expect their employees to remain connected through their mobile devices and as a result workers are emailing during their precious off hours which should be reserved for personal self-care time.

The “Data Scientist”

The types of jobs we are doing are changing. The workforce has become increasingly urban. Technology has reduced the workers needed for manufacturing in the 21st century. Along with this shift, manufacturing jobs have declined while the service industry (particularly healthcare) has picked up the slack. As our population ages, the healthcare industry will continue to grow.

Despite the shift in the kinds of jobs that are now available, not everyone is ready for this 21st century workforce. We hear about a disconnect between the jobs that are in demand and the training that is available.

During the 21st century companies and government have been increasingly collecting data on everything we do. This glut of data means an increasing need for data scientists who can analyze and interpret it. You’ll find data scientists working in start-ups and established businesses but there’s a shortage of them…at least for now.

Rising age of retirement

What’s behind this slow but steady rise in the retirement age? Part of it is due to workers (myself included) who need to stay employed longer out of financial need. It’s also because some baby boomers just don’t want to retire yet and have chosen instead to work longer.

Retirement and work are no longer mutually exclusive. Individuals who work in retirement, seek out jobs that meet their needs and preferences like a work culture of respect, work-fit and learning opportunities. Self-employment is an attractive option for mature workers, particularly for those unable to find a flexible and suitable workplace.

The “Contingent Worker”

Contingent workers are freelancers, independent contractors, consultants, or other outsourced and non-permanent workers who are hired on a per-project basis. They can work on site or remotely. Contingent workers are highly skilled experts in their fields. They are workers hired to complete specified projects and tasks. Once the project is over, they leave, but may be called back when another project arises. They are not employees of a company and therefore the business that contracts them has no responsibility to provide continuous work on a permanent basis.

For business owners, the advantages of a contingent workforce are mostly financial. They do not have to collect and pay taxes from the workers’ pay cheques. They don’t have to offer health benefits, provide paid sick days and vacation days or pay for overtime. This not only saves them significant money associated with recruiting and hiring permanent employees, but it also allows them to save on administrative costs associated with payroll and human resources, too.

Uber-ization

And then there’s the “uber-ization” of just about anything and everything these days. It’s changing the way we buy products and services.  It all started with the taxi sector when you could tap your Uber app on your smartphone screen and a taxi appears ‘automagically’ – as if by magic.  The Uber app tells you the expected price you’ll pay before you get in, and when you arrive there’s no messing with cash, cards, tips or receipts – the Uber app automatically debits your Uber account and issues a digital receipt.

Uber is the leading example of ‘convenience-tech’’; technology that buys you time and saves you effort. From new on-demand mobile services for a haircut, renting by the hour a parking space, designer handbag or sharing tools, providing small or large-scale home renovation and repair services, home cleaning, grass cutting, driveway shoveling, medical services and even bodyguards. Uber-style businesses have become the new trend for start-up businesses. But are they fully legitimate businesses? Do they need to collect taxes, declare all income earned as self-employment income, register for municipal business licenses and respect municipal bylaws? And are these Uber and AirBnB inspired ventures that make up the sharing economy just further evidence of a rapid transition to a more part-time and freelance focused workforce?

These are just some of the changes afoot in the 21st century of work. How prepared are you to adjust with them so you remain in a position to ride the waves of change?